Privacy Policy

Last updated: December 23rd, 2025

Scalify Solutions LTD ("Scalify", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Who We Are

Company name: Scalify Solutions LTD
Registered address:
7 Coronation Road, Launceston
NW10 7PQ, London
United Kingdom

Contact email: legal@scalify.com

Scalify acts as a data controller under the UK GDPR and EU GDPR.

2. Who This Policy Applies To

This policy applies to:

• Business users (B2B) aged 18 or older
• Users located in the UK, EU, and United States
• Users of the Scalify platform and website

3. Data We Collect

We may collect the following data:

Information you provide:

• Name
• Email address
• Billing information (processed by Stripe)
• Business or company information

Connected account data:

• Meta Ads account data
• TikTok Ads account data
• Shopify store data
• Pixel and event data (e.g. purchases, add-to-cart events)

Usage and technical data:

• Log data
• Feature usage and page views
• IP address and device information
• Error and crash reports

4. How We Use Your Data

We use your data to:

• Provide and operate the Scalify platform
• Connect third-party services (Meta, TikTok, Shopify)
• Process payments and manage subscriptions
• Improve performance and reliability
• Communicate with users
• Comply with legal obligations

5. Legal Basis for Processing

We process data based on:

• Performance of a contract
• Legitimate business interests
• Legal obligations
• User consent (where required)

6. Third-Party Services

We work with:

• Stripe (payments)
• Meta APIs
• TikTok APIs
• Shopify APIs
• Klaviyo and Mautic (email communications)
• Railway and Sentry (infrastructure and error tracking)

Each provider processes data under its own privacy policy.

7. Cookies

We use essential, analytics, and marketing cookies.

Users are shown an EU-compliant cookie consent banner.

See the Cookie Policy for more details.

8. Data Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations.

9. Your Rights

You may have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Withdraw consent

Requests can be sent to legal@scalify.com.

10. Security

We use appropriate security measures but cannot guarantee absolute security.

11. Changes

We may update this policy from time to time. Continued use of the service indicates acceptance of the updated policy.